Bibliografia Employee Engaged Management AGGIORNATA A OTTOBRE 2020

Institute for High Performance (2011) What Executives Really Need to Know about Employee Engagement, June 2011; summarized in Hastings, R.R., Study Explores Mysteries of Employee Engagement, SHRM, 26 October 2011.
Aitken, G., Marcs, N., Purcell, J., Woodruffe, C. and Worman, D. (2006) Reflections on Employee Engagement, London: CIPD.
Alfes, K., Truss, C., Soane, E.C., Rees, C. and Gatenby, M. (2010) Creating an Engaged Workforce, London, CIPD.
Allen, K.E. and Cherrey, C. (2000) Systematic Leadership: Enriching Meaning in Our Work, Lantham, MD: University Press of America.
Amabile, T.M. and Kramer, S.J. (2010) ‘What really motivates workers’, Harvard Business Review, vol. 88, no. 1 (January/February), pp. 44–5.
Employee Engagement 2.0: Hot to Motivate Your Team for High Performance, by Kevin Kruse
Carrots and Sticks Don’t Work: build a Culture of Employee Engagement with the Principles of RESPECT, by Paul Marciano
Employee Engagement for Everyone: 4 Keys to Happiness and Fulfillment at Work, by Kevin Kruse
Employee Engagement: Tools for Analysis, Practice, and Competitive Advantage, by William Macey et al
Intrinsic Motivation at Work, by Kenneth Thomas
Employee Engagement Lessons From the Mouse House, by Pete Blank
The Art of Engagement: Bridging the Gap Between People and Possibilities, by Jim Haudan
Employee Engagement for Dummies, by Bob Kelleher
Louder Than Words: Ten Practical Employee Engagement Steps That Drive Results, by Bob Kelleher
Manager’s Guide to Employee Engagement, Scott Carbonara
Human resource management. BEARDWELL, J.
Employee engagement: What exactly is it? SOLDATI, P.
Employee engagement: What exactly is it?
Creating an Engaged Workforce: Findings from the Kingston Employee Engagement Consortium Project. CIPD
Measuring and Managing Employee Work Engagement: A Review of the Research and Business Literature. ATTRIDGE, M.
Employee engagement. Kingston Business School, Kingston University. KULAR, S.
Employee Engagement and Manager Self-Efficacy. LUTHANS, F. AND PETERSON, S. J.
First, break all the rules. BUCKINGHAM, M. AND COFFMAN, C.
Engagement, Assertiveness and Business Performance – A New Perspective. CLELAND, A., MITCHINSON, W. AND TOWNSEND, A.
To be fully there: psychological presence at work. KAHN, W. A
What engages employees the most or, The Ten C’s of employee engagement. SEIJTS, G. H. AND CRIM, D.
Getting engaged. RUTLEDGE, T.

ACAS. (2010) Managing attendance and employee turnover. London: ACAS. Available at: http://www.acas.org.uk.

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Business Development Bank of Canada (2006). BDC Perspective: Recruit and retain your workforce. www.bdc.ca

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Cooney, J. (2006). Mentoring – Low Cost, Big Benefits. The Conference Board of Canada. http://www.conferenceboard.ca/humanresource/mentoring- inside.htm

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Foot, David. (2000). Boom, Bust and Echo-2000. Stoddard Publishing. Toronto: ON. Gallup Study (2006). Feeling good matters in the workplace Gallup Management Journal

Gans, N. and Zhou, Y.-P (2002) . Managing learning and turnover in employee staffing. Operations Research 50 (2002) 991–1006. Gans, N., Koole, G. and Mandelbaum (2003), A. Telephone call centers: tutorial, review and research prospects. Manufacturing and Service Operations Management

Gregory P. Smith. 401 Proven Ways to Retain Your Best Employees. Chart Your Course Publications, Georgia. 2007.Griffeth, R.W., & Hom, P.W. (2001). Retaining valued employees. Thousand Oaks, CA: Sage

Griffeth, R.W., Hom, P.W., & Gaertner, S. (2000). A Meta-Analysis Of Antecedents.

Correlates Of Employee Turnover: Update, Moderator Tests, And Research Implications For The Next Millennium. Journal of Management, 26, 463-488.

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March, J.G., & Simon, H.E. (1958). Organizations. New York: John Wiley. Marr, Lisa. Grace. (2006, March 1). Every 7 seconds another boomer turns 50.

Massachusetts Business Roundtable and the UMass Boston Emerging Leaders Program Team (2009). Corporate Social Responsibility and Employee Recruitment and Retention:

Muchinsky, P.M. (1977). Employee absenteeism: A review of the literature. Journal of Vocational Behavior, 10, 316-34.

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Parker, O. (2006).The Real Bottom Line on Training: It’s How, Not How Much. The Conference Board of Canada.http://www.conferenceboard.ca/humanresource/training-inside.htm

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SUFF, R. (2010) Labour turnover rates and costs: IRS survey 2010.IRS Employment Review. 14 June, 9pp

TAYLOR, S. (2002) The employee retention handbook. Developing practice. London: Chartered Institute of Personnel and Development.

Zohar, E., Mandelbaum, A. and Shimkin, N (2002). Adaptive behavior of impatient customers in tele-queues: theory and empirical support. Management Science, 48, 566–583.

Cynthia D. Fisher, Lyle G. Schoenfeldt, and James B. Shaw – Human Resource Management. Biztantrta, New Delhi

Adamsky Howard (2005), “6 Ways Recruiters Can Support Building a Better Organisation: Initiatives to Focus on in the Coming Year,”

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Chartered Institute of Personnel and Development (CIPD) (2005), “Recruitment, Retention and Turnover,”

Cook, Mike (2007), “Keep the People You Need in the Outsourced Economy,” Web document: URL: www.humanresources.about.com.

Dibble, S. (1999), Keeping Your Valuable Employees, John Wiley and Sons, New York.

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Foster, Ian and Kendra Krolik (2008), “Managing Employee Retention,”

Gage, Kathleen (2005), “Increase Profits through Employee Retention,”

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Kaiser, Kate and Hawk Stephan (2001), “An Empirical Study on the Recruitment and Retention of IT Personnel,” paper presented at the Decision Sciences Institute 32nd Annual Meeting.

Khanna, Sushama (2008), “Increasing Employee Retention through Employee Engagement – A challenge for HR,” Annual Handbook of Human Resource Initiatives.

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Punia, B. K. and Priyanka Sharma (2008), “Organisational Employee Development Initiatives and their Impact of Retention Intentions: The Case of Indian IT Industry,” Amity Business Review, 9.1, 2008, pp. 12 – 23.

Punia, B. K. and Priyanka Sharma (2008), “Why Do Employees Seek Alternative Employment and What Makes Them Stay:

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Meyer, John, Topolnytsky, Laryssa, Krajewski, Henryk and Gellatly Ian. (2003), Best Practices: Employee Retention , Tomson –Carswell, Toronto.

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Punia, B. K. (2004), “Employee Empowerment and Retention Strategies in Diverse Corporate Culture: A Prognostic Study,” Vision: The Journal of Business Perspective , 8.1, pp. 81 – 91.

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